This Privacy Policy describes how Lakonjo's (“Lakonjo,” “The Beautiful,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our site, LaKonjo.com (the “Site”).

The name "Lakonjo" (The Beautiful) represents our desire for every client to feel the same sense of beauty and uniqueness we feel when wearing our traditional Ethiopian dresses. Protecting your privacy is essential to upholding the dignity and trust we build with our global community.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

A. Device Information (Automatically Collected)

We collect data about the technical characteristics of your connection and how you browse our Site to help us optimize performance and conduct analytics.

• Examples: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
• Purpose of Collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our website for customers around the world.
• Source of Collection: Collected automatically using cookies, log files, and similar technologies.

B. Order Information (Provided by You)

We collect information necessary to fulfill your orders of our handcrafted products.

• Examples: Name, billing address, shipping address (including addresses for shipping to countries such as the United States, Canada, the United Kingdom, and many others globally), payment information (including, but not limited to, credit card numbers, Amazon, Apple Pay, PayPal, Visa, and Mastercard details), email address, and phone number.
• Purpose of Collection: To fulfill our contract with you, process your payment, arrange for shipping, provide you with invoices/order confirmations, and communicate with you to ensure you receive a one-of-a-kind piece that fits you perfectly. This information is crucial because our products may take up to four weeks to complete.
• Source of Collection: Collected directly from you.

2. How We Use Your Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products and services.

• Fulfilling Transactions: We use addresses and payment details to process and fulfill your orders for our traditional and modern Habesha Kemis garments.
• Communication: We use your information to manage your account, provide customer support, and send you product updates, especially regarding the status of handcrafted pieces.
• Marketing and Advertising: With your consent, we may use your contact information to provide you with targeted marketing communications we believe may be of interest, based on your purchases or subscriptions.

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• Payment Processing: We must share your payment information with trusted third-party payment processors (such as PayPal, Google Pay, and Visa) to authorize and process transactions.
• Shipping and Logistics: We share your address and contact details with shipping partners to deliver your handcrafted goods to you domestically and internationally.
• Analytics and Marketing: We may share information about your Site usage to help us understand how customers use the Site.
• Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. International Data Transfers

Given that Lakonjo ships globally and lists numerous international currencies (including EUR, GBP, CAD, AUD, and many others), your Personal Information may be processed outside of the country where you reside, including in the United States and Ethiopia. We take measures to ensure that your data is handled securely and in accordance with this Privacy Policy.

5. Your Rights

Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased.

• Marketing Opt-Out: If you wish to opt out of receiving targeted advertising, you may contact us using the information provided at the bottom of this policy.
• Data Access: You have the right to request details of the Personal Information we hold about you.

6. Security and Retention

We take reasonable steps to protect your Personal Information. While we value the rich history behind our products, we commit to using modern security measures to protect your data. We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.